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Advancing Treatment for Students Nationwide

Welcome to Your Student Assistance Program

Achieving balance through total well-being and support
Life/Career Coaching telephone sessions with a trained coach to help you succeed with short and long-term goals
Work-Life Resource telephone consultation, research and confirmed referrals to assist with managing family responsibilities or daily living
Financial Assist telephone sessions with a consultant to better manage elements of your financial responsibilities
The Student Assistance Website offers access to all our services along with resources and information to support

The service is staffed by a team of highly trained and qualified professionals who are experts in fields such as well-being, family matters, relationships, debt management, and much more. You can be confident that the information you receive is accurate, up-to-date, and relevant to your particular circumstances.

Instant mental health support through text with our world class AI chat bot.

Chat with Zenn

Our comprehensive traditional counseling program that includes telephonic, video and in-person support

Counseling Program

Virtual Support for parents through empathetic life experience on-demand

Peer To Peer Guidance

Our Program is based around our three core platforms with Balance for Life which are aimed at helping with conditions like Anxiety, Depression, Eating Disorders, Bullying, Body Image, Stress, Loneliness and many others.

Long Term Counseling

Resources available to you

Sometimes short-term counseling might not be enough. So we offer private pay resources as a solution if needed such as:

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  • Can’t find a solution covered under the parent health plan.

  • Scheduling/Wait time too long.

  • Not confident I am getting access to the level of care I want for my child.

Long Term Solutions

  • Evidence-Based Therapeutic Approaches

  • Ketamine-Assisted Therapy

  • Gene Sight Testing

  • IV Therapy

  • Transcranial Magnetic Stimulation

Available Innovation Patient Care

We provide exceptional substance use and mental health treatment. With a nationwide network of accredited facilities, we offer comprehensive and compassionate care to support individuals on their path to lasting recovery. Through our national presence, we strive to be the partner of choice for students/parents seeking top-tier treatment solutions.

Safe and supportive sessions to heal and rebuild relationships impacted by addiction and mental health challenges.

Healing & Rebuilding

Ongoing resources, alumni networks, follow-up, and support groups ensure sustained support for families.

Long-Term Support

Provide resources and workshops to enhance family members’ understanding and empower them to actively support their loved ones.

Education & Empowerment

Teach healthy communication, active listening, and conflict resolution for improved understanding and cooperation.

Communication & Healthy Dynamics

Family Therapy & Involvement

We recognize the vital role of family in the recovery process. We offer comprehensive family therapy and involvement programs that promote healing, understanding, and long-term support. Together, we can create a foundation for lasting recovery and stronger family dynamic.

Family Rehab & Treatment Programs

91% of attendees feel the recovery plan is a valuable tool for their family.

*Services vary by location and needs of the individual patient

The family will receive regular updates from a therapist, case manager, or other staff member involved in their loved one’s care.

Family Communication

Family sessions are conducted with a trained therapist. They are conducted at a time mutually agreed upon by all participants, and when therapeutically appropriate.

Family Therapy

Select facilities host a 2-day long family program once monthly. This weekend is recommended for all families and is based on registration.

Family Program

We value family involvement in the treatment process. We have created a structured family program that allows your Members family to participate in their loved one’s care.

CRITICAL INCIDENT RESPONSE

KEY STEPS:

  • Consultation with Incident Manager within 30 min

  • Intervention plan

  • Trauma professional is matched and briefed

  • Deployment onsite as requested

  • Follow-up with local contact

  • 24/7 dedicated and experienced team

  • Small and large-scale disruptive events

*Additional Fee

Other
Workplace Accidents
Redundancy
Suicide
External events in the community
Workplace Trauma
Death of Employee / Family Member

All calls are answered live, 24/7/365, by one of our over 83,000 master’s-level counselors –or local equivalent –who are qualified to provide culturally relevant counseling and support to your students. Up to ten* sessions of structured counseling per student per. Unlimited telephonic/video immediate in-the-moment clinical interventions. These services are completely free and confidential.

Clinical Counseling & Emotional Support

Unlimited toll-free access to multi-lingual resource

Telephonic

Immediate support for students in crisis or in the wake of a traumatic incident

In-The_Moment

Through video or text message, as well as via chat or email through the website or app

Virtual

Scheduled in-person sessions with a provider in our affiliate network of counselors

Face To Face

*Residents of California are subject to the Knox Keene regulation; therefore, we provide 3 sessions every 6 months.

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