Advancing Treatment for Students Nationwide
Our program consists of three core platforms with Balance for Life which are aimed at helping with conditions like Anxiety, Depression, Eating Disorders, Bullying, Body Image, Stress, Loneliness and many others.
Developed by clinicians and researchers, Zenn provides a stigma-free and unbiased space for students to discuss their concerns.
Zenn can hold 3 million unique conversations and offer 800+interventions and topics.
To date, Zenn de-escalated over 17,000 suicide situations.
Connects users on demand to over 83,000 crisis counselors in all 50 states
After Zenn completes the intake process, she offers to continue the conversation by providing on demand mental health support and coaching.
From our employer accounts we’ve seen a 39% opt-in rate from users who begin talking with Zenn about available resources, and continue to engage with Zenn for general mental health coaching.
Maintaining a Warm Line
Zenn paves the way for more effective follow-up, and increases treatment adherence by ensuring patients make it to their follow-up appointments.
Appointment Scheduling and Reminders
All calls are answered live, 24/7/365, by one of our over 83,000 master’s-level counselors –or local equivalent –who are qualified to provide culturally relevant counseling and support to your students. Up to ten* sessions of structured counseling per student per. Unlimited telephonic/video immediate in-the-moment clinical interventions. These services are completely free and confidential.
Clinical Counseling & Emotional Support
Unlimited toll-free access to multi-lingual resource
Telephonic
.png)
Immediate support for students in crisis or in the wake of a traumatic incident
In-The_Moment
.png)
Through video or text message, as well as via chat or email through the website or app
Virtual
Scheduled in-person sessions with a provider in our affiliate network of counselors
Face To Face
.png)
*Residents of California are subject to the Knox Keene regulation; therefore, we provide 3 sessions every 6 months.
Welcome to Your Student Assistance Program
Achieving balance through total well-being and support
Life/Career Coaching telephone sessions with a trained coach to help you succeed with short and long-term goals
Work-Life Resource telephone consultation, research and confirmed referrals to assist with managing family responsibilities or daily living
Financial Assist telephone sessions with a consultant to better manage elements of your financial responsibilities
The Student Assistance Website offers access to all our services along with resources and information to support
The service is staffed by a team of highly trained and qualified professionals who are experts in fields such as well-being, family matters, relationships, debt management, and much more. You can be confident that the information you receive is accurate, up-to-date, and relevant to your particular circumstances.
CRITICAL INCIDENT RESPONSE
KEY STEPS:
-
Consultation with Incident Manager within 30 min
-
Intervention plan
-
Trauma professional is matched and briefed
-
Deployment onsite as requested
-
Follow-up with local contact
-
24/7 dedicated and experienced team
-
Small and large-scale disruptive events
*Additional Fee
Other
Workplace Accidents
Redundancy
Suicide
External events in the community
Workplace Trauma
Death of Employee / Family Member
Long Term Counseling
Resources available to you
Sometimes short-term counseling might not be enough. So we offer private pay resources as a solution if needed such as:
-
Can’t find a solution covered under the parent health plan.
-
Scheduling/Wait time too long.
-
Not confident I am getting access to the level of care I want for my child.
Long Term Solutions
-
Evidence-Based Therapeutic Approaches
-
Ketamine-Assisted Therapy
-
Gene Sight Testing
-
IV Therapy
-
Transcranial Magnetic Stimulation
Available Innovation Patient Care
We provide exceptional substance use and mental health treatment. With a nationwide network of accredited facilities, we offer comprehensive and compassionate care to support individuals on their path to lasting recovery. Through our national presence, we strive to be the partner of choice for students/parents seeking top-tier treatment solutions.
Family Rehab & Treatment Programs
91% of attendees feel the recovery plan is a valuable tool for their family.
*Services vary by location and needs of the individual patient
The family will receive regular updates from a therapist, case manager, or other staff member involved in their loved one’s care.
Family Communication
Family sessions are conducted with a trained therapist. They are conducted at a time mutually agreed upon by all participants, and when therapeutically appropriate.
Family Therapy
Select facilities host a 2-day long family program once monthly. This weekend is recommended for all families and is based on registration.
Family Program
We value family involvement in the treatment process. We have created a structured family program that allows your Members family to participate in their loved one’s care.
Parenting Pathways
A Masters-Level Certified Counseling program offering guidance, understanding, and a path towards positive change for families navigating the challenges of behavioral health and substance abuse within the family.
What is it?
-
Provides 24/7/365 telephonic access
-
Gives parents/grandparents up to 10 free sessions for their own needs - alongside the student
-
Covers a wide range of needs/topics for the family members
How does it work?
-
Parents
-
Grandparents